Undoubtedly, plumbing is an important part of our home, which helps to supply water and drain out the wastages. I used to think that it isn't a necessity but I was wrong. Installing and repairing the plumbing related devices is a complex task that needs expert plumbers to help. There are a huge number of companies available to serve different kinds of plumbing needs. While choosing a plumbing service, people should check various aspects to receive quality services. Your plumbing service provider should be able to provide all kinds of service like simple repairs of pipes, faucets, toilets, complex installation, remodelling, renovation and so on.
I understand that no one likes to call a plumber, especially when you go running a hot bath after a big day and your hot water is cold, or you come home to find water dripping from the ceiling and a puddle on your lounge room floor. That's why you need to have an emergency plumber in Singapore right away, they can fix stuff and make sure they don't have it again.
Your options when searching for a plumber in Singapore are plentiful, all making similar promises, whether online, in the local paper or on a fridge magnet. I understand that it can be stressful deciding who to call, and I am here to give you an insider’s view on what you should look for when deciding who to engage for your next plumbing job.
Is the Company You Choose the Company That’s Going to Do the Work?
Sometimes the plumbing company you book with is not the plumbing company that comes on the day.
This is very important, I was already scammed by this years ago. See, this is an advertising tool that allows companies to capture more of the market by having multiple domain names. I don’t think this is an open, honest and transparent way to operate.
When booking your job, ask if the company your booking through is the company that will turn up on the day. If not, then choose a plumber that will.
Is the Company Licensed and Insured?
Only engage a licensed plumbing company that is fully insured. Trust me, licensed plumbers in Singapore are the only plumbers that can issue a certificate of compliance giving you workmanship guarantee on any job over the value. It includes the cost of material or any gas job regardless of dollar value. Registered plumbers cannot issue certificates of compliance. When booking your job ask these questions: Are you licensed? Are you insured? This way, they will have a sense that you know better.
What is their Company History?
How long has the company been in business? What level of experience do they have? Are they offering a lifetime guarantee on their service? Do they employ their people, or do they use sub-contractors? Have all their employees completed and passed police checks and working with children checks? Do they offer a 24/7, 365 days of the year support service? Feel free to also ask for referees.
What I say you do is type the companies name into a search engine and read reviews, ask for a reference.
Don’t Base Your Decision on Price Only
The old saying you get what you pay for still rings true today. Don’t be fooled into thinking you’re getting something for nothing. I already fell for this once. Always look for transparent pricing. History shows us that honesty follows transparency. Many incentive offerings are advertised, and you’ll notice they all come with Conditions Apply. Make sure you enquire about what those conditions are and think about if they benefit you or the business offering them.
I say that when making your decision, look for a plumber company that’s willing to offer assurances like lifetime guarantees. Can they do the job when you want them to? Do they guarantee they’ll be there when they say they’ll be there? Do they have a good history of customer service? If so, then you're good to go.
Fixed Price or Hourly Rate
I used to fall for: We charge by the job not by the hour giving you the peace of mind knowing what the job will cost. No surprises & No call out fee, then I realized, it is a common sales tool used in plumbing.
My advice is to seek both pricing options from your plumber. If the company only operates on fixed price plumbing, then look for someone that offers both.
Research Reviews
Reviews are a great source to add to your toolbox when choosing a plumbing company. Google reviews are the most common and recognised review system and should be read directly through the google site. Be aware that reading reviews through company websites may only show you positive reviews. Read recent reviews on other platforms as well to make an educated decision. Word of mouth from your friends and family are often some of the best sources for recommendations.
If you are looking for a recommended plumber in Singapore, I say you visit singaporeplumbing24hrs.com now to get the help you need.
